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KMID : 1138720120380010001
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Korean Public Health Research
2012 Volume.38 No. 1 p.1 ~ p.9
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Improvement of Satisfaction in Patients and Medical Staff by Development and Application of a Critical Pathway for Arthroscopic Surgery
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Park Seong-Joo
Kim Yu-Hee
Do Eun-Mi
Kim Bo-Ra
Kim Jong-Pil
Cho Jae-Woo
Jung Ho-Keun
Lee Kwan
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Abstract
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Objectives: The study evaluated the effect of a newly developed critical pathway (CP) for arthroscopic surgery
in improved satisfaction of patients and medical staff.
Methods: A novel CP developed for arthroscopic surgery and questionnaire for satisfaction was evaluated on 37 patients. Patient satisfaction was compared to a control group of 37 gender- and age-matched (±3 years) patients who had previously received surgery prior to CP development. A questionnaire survey concerning satisfaction was completed by 20 medical staff after applying CP.
Results: Satisfaction after applying CP in both patients and health care workers was increased compared with the control group, especially among medical staff concerning explanation for surgery and progress after surgery.
Conclusion: The CP improves satisfaction in both patients and health care workers. Other CPs should be
developed and applied.
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KEYWORD
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Critical Pathway, Patient care, Treatment, Satisfaction
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